Spafinder Reviews

They don’t even deserve a star. This is a scam site and business! No help from customer support, all lies and no response to my requests to refund the cards. Can’t use any of the cards my sisters bought me for over 1 year. No one takes these gift cards from any city of locations. Don’t trust them!

I've been waiting 5 months for a credit on my gift voucher after it didn't work after a facial. Now the email is bouncing back. How are you still in business???

Total Scam. Ordered a $100 gift card, after submitting payment, was charged $200. Called and told of a no refund policy. Fraud/Illegal.

I was given a $50 Spa Finder Gift card in US dollars. I am in Vancouver Canada. On the Spafinder website, there is only one place in Vancouver at the Marriot Hotel that will take it according to the Spafinder Website. I booked an appointment but I was told by the Spa that it will take 4 to 6 weeks to get approval from Spa Finder for me to use the card. I phoned Spa Finder and they told me I cannot use that card in Canada even tough it is very clear that I can. Here are the exact words:
Spafinder US Gift Cards are accepted at Spa by JW Vancouver, but require a 48 hour advance notice.
What a waste of money. Don't ever buy this card. It is a scam.
July 21 - Spafinder asked me for my card info which I sent to them. They also wanted proof of purchase. This was a gift and I don't have the receipt plus I will not ask the person who gave me that gift for proof of purchase. I never heard back from them.

Received a pair of Spafinder gift cards from my sister. Tried to redeem them with a local provider, who reported problems with the card numbers and sent me to Spafinder to resolve. Spafinder website confirms balance. Spafinder support said I need to resolve with the provider... and hung up.

I don't understand how Walmart and other reputable places are still selling these cards! My young son spent $50 on this piece of worthless plastic. That's a lot to us and it makes me sick. Can't find anyone to accept it. Could we go after the stores that sell them for refunds?

Not really sure yet you order was never delivered and they said it shipped on the 8th but it hasn't arrived yet so I'm not sure if it's a scam yet it took a while I guess because they said send that all of this stuff without tracking numbers of course both packages were lost the people were very nice ride along a very odd situation but they credited me back my money definitely not a scam they just choose not to use tracking numbers for whatever reason which complicates everything

I won't do business with them anymore. They are offering a nice discount on cards for the holiday. I forgot to use the code and called them 3 minutes later. All sales are final and they wouldn't issue a credit, cancel etc. Pretty ridiculous! I've had problems with them in the past regarding a spa visit. Not nice people.

I got 2 gift cards each card $50 value.
I tried on couple occasions to find the spa near me, closest spa was 10 to 15miles away, so I decided to purchase merchandising on their website.
And there was surprise for me you can use only one card per purchase, so 2 transaction if you have 2 cards.
You can not find the spa and you can not buy what you want.
I had to pay 2 time shipping, which is $12 plus I had couple of $ left on them. So I was ripped for $15.
This company is scam

If I could give this a zero, I would. Customer service and communication have to be among the worse I have experienced. Bought $500 gift card and received an email saying my order was received. And that was it....no further communication. I called and they said wait a few days. I did and called again. They said there was a problem with my credit card and they cancelled my order. No notice....just canceled. It was a gift for a shower. Have you ever?